Presenteeism

Presenteeism

I am here, but not here

Presenteeism can be defined as the following:

“20 to 30 days out of the year, people show up for work, but accomplish very little”

Presenteeism is the opposite of absenteeism. In contrast to absenteeism, when employees are absent from work, presenteeism discusses the problems faced when employees come to work in spite of illness, which can have similar negative repercussions on business performance.  It can also refer to the expectation of employers for their employees to be present at work regardless of whether any work is available or accomplished.

After thinking about this concept, I thought of a few industries/professions where this behavior may run rampant, such as:

Government Workers

– If you ever tried to pay a parking ticket, or get something from a government office, it seems like its workers are lethargic, and definitely don’t show no real interest in providing prompt customer service.

IT Professionals

– Ever tried to call your work’s technical support line? Ever noticed that though they are well connected with Blackberry’s and computers, but are never available to assist you? IT dudes seem to always be ‘there’ but are not ‘there’ for you when you need it.

Call Centres

– Ever worked in one of these disaster zones? I have, and I recall being physically there, but mentally in another atmosphere.

Presenteeism is only really applied when one is working at a job that they do not really enjoy – Dr. Ron Kessler of the Harvard Medical School, published a journal that outlined the relationships to depression in the workplace and presenteeism.  His study calculated the costs to the employer when staff show up to work and are not productive as they should be.  I

am sure that many people can relate to this behavior of ‘presenteeism’ as you are most likely reading this blog at your job!

.:: LiBM::.

Sources:
1. http://www.depressionisreal.org/podcast/transcript_show46.php
2. http://en.wikipedia.org/wiki/Presenteeism

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